If your order includes made-to-order items, please allow 7–21 business days for production, depending on the product. Once ready, your order will be shipped. The exact timeframe is specified on each product’s page.
Please be aware of CUSTOMS and DUTY FEES the customer will be liable to pay in some destinations outside of Russia. We are not responsible for any parcels returned for unpaid customs fees and will not issue refunds under these circumstances.