Only authorized employees have access to your personal data. To protect your personal data, we use the latest versions of antivirus software, as well as a server that is protected from physical access.
Your name, address, email, phone number will be transmitted to the courier service.
The website user is responsible for providing reliable information.
All the personal data you provide when placing an order identifies you as our customer, and is used to deliver the order.
No cash refunds are allowed when payment is made with card. The process of refunds is regulated by international payment systems.
Refunds are made to the card within 21 (twenty one) business days from the date of receipt of the "Application for Return of Funds" by the Company.
"Application for Return of Funds" must be filled in and send along with the copy of passport to firstname.lastname@example.org. The application is sent upon request via email@example.com.
The consumer covers the cost of return shipping. The return address: 143005, Moscow region, Odintsovo, Chikina 12.
- The consumer has the right to refuse the goods at any time prior to its transfer, and after the transfer of goods – within seven days.
- A return of an appropriate quality goods is possible in case if its marketable conditions, consumer properties, original packaging, tags on the product, as well as documents confirming the fact and conditions of the purchase of the said product are preserved.
- The consumer does not have the right to refuse the goods of an appropriate quality having individual-specific properties that can be used exclusively by the person acquiring it.
- If the consumer refuses the goods, the seller must return the amount of money paid by the customer under the contract, with the exception of the seller's expenses for delivery of the returned goods from the customer no later than ten days after the consumer submits the relevant request.
The procedure of goods return is regulated by Article 26.1 of the Federal Law of Russian Federation "On Protection of Customer Rights".
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please note, the included receipt data, such as the name of the sold product and the price of the sold product, will be written in Russian and indicated in Russian Rubles.
After a successful payment, you will receive a confirmation email with the details of your order and a digital receipt to the email address you specified.
Personal information provided by you is confidential and is not subject to disclosure. Your payment details are transmitted only in an encrypted form and are not stored on our Web server.
Fedorova Elizaveta Olegovna
Phone: +7 (953)-752-72-72